Contact IMS


Local:(806) 373-5944
Toll Free:(800) 687-5944
For Precertification:(806) 373-6666
IMS Wellness Works:(800) 687-3020

Provider Line:
Local:(806) 322-7135
Toll free:(855) 299-5015

Fax: by Department
Claims:(806) 373-6646
Eligibility:(806) 373-1136
Marketing:(806) 373-3121
Managed Care:(806) 373-1458

Insurance Management Services
PO Box 15688
Amarillo, TX 79105

731 N. Taylor
Amarillo, TX 79107
EMessage Secure:
**You may also use IMS Secure Email to send sensitive information (such as your Social Security Number or Medical Information) **

For more information about IMS:
For General IMS questions:
Employment Opportunities:

Customer Service
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To request a new ID Card:
Contact Your Participant Advocate:
For help with your Login and Changing Password:
For Customer Service questions:

Technical Support
For Technical Information:
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**Please contact Customer Service for Password change or Login help.**